Having problems with your Dell Dimension 4600 PC Desktop ?

THe DVD/CD writer all of a sudden does not write to a dvd, although a few months ago it did just fine. I have a teac dvd+rw dv-w58e in a Dell 4600. I have unistalled and reinstalled it. I have restored back a few months and it still is not working. I can't write to cd's either. The computer knows the drive is there. It always says insert disk even thought the disk is now and it is a dvd+R. All I want to do is place some pictures on a dvd. Thank you


Answers :

Not to over simplify your problem, but have you cleaned the optical eye of the drive lately? Sometimes we overlook the simple things.

The laser optical eye is located at the bottom of the drive. This equals a good(?) area for the eye to become covered with dust.

Some use a drive cleaner that resembles a CD disk with a brush on it, and a cleaning solution.

I use a can of compressed air for computers, and shoot air towards the bottom of the drive.
(Drive tray open, computer off, AND unplugged from power)

Installed and uninstalled it? Through Device Manager? This never works for me.

Neither does roll back the driver.

I use a different software method, and then a physical one if that does not work. Past this point the drive is unusable, and has seen the end of it's Life Cycle.

(Computer mechanical hardware components have a Life Cycle. So many hours of usage)

Software Method:
1) Start>Right-click on My Computer>Left-click on Properties>
Left-click on Hardware tab>Device Manager

2) Left-click on the + sign next to DVD/CD-ROM drives

3) Right-click on the drive name in question.
(Teac w58e)

4) Left-click on Properties in the drop down menu

5) Left-click on the Driver tab

6) Left-click on Uninstall

There will be a warning window.
'Warning you are about to uninstall this device...and so on'
Click on OK.

7) Close the Device Manager window. Close the System Properties window.

8) Shut the computer down normally. (Start>Turn Off Computer>Shut Down)

Wait 1 minute. Turn the computer back on. After Windows has fully loaded, you should see out of your task bar,
'Found New Hardware',
and perhaps, 'Found Teac w58e'

See if the optical drive works now.
No?

Shut the computer down normally. Unplug from power. Open the computer case.
TOUCH the metal frame of the computer case, to relieve your body of Static electricity.

Unplug the power cable, and the interface cable from the drive. (Data cable)

Press the Power On button in, and hold it in for a count of Five seconds. Let go of the button.
Do this procedure two more times.

Now plug the power cable, and the interface cable back into the Teac optical drive.
Close the computer case. Plug the computer back into power.
WAIT 1 minute.

Turn the computer on.

If this doesn't do it, I suggest the Teac optical drive is toast.
Have you attempted to try to use a different burning software? Some are more forgiving than others. Windows has an internal burner and there is also Roxio
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