Having problems with your Dell Dimension 4600 PC Desktop ?

My computer is infected with a worm. I think it is named ''Total Security''. Andy suggestions? Can you advise how to remove it. I cannot open any programs.


Answers :

Hi, Andy.

Reboot your system and continually press F8.

Choose Safe Mode

Login to your account or Administrator

Download, install and run Spybot (http://www.Spybot.com) and MalwareBytes (http://www.Malwarebytes.com)

If still a problem, I'd suggest accessing System Restore and roll back your system to an earlier date. Just note that your data will be rolled back as well.

Hope this helps.
Total Security is malware that continually pos up to tell you your system is nfected. They want you to pay to fix it. Don't click on anything.
\015\012
\015\012The Total Security 2009 is installed from a Windows Pre-Fetch and gets installed in C:\\Documents and Settings\\All Users\\Application Data\\16243904\\16243904.exe plus a couple of additional files. These are hidden, so it is necessary to boot in SAFE MODE, go to the . . . \\All Users\\Application Data directory and right click, select properties, select hide and apply then repeat. You will then be able to see the directory and delete it.
Repair Help & Product Troubleshooting for Dell Dimension 4600 PC Desktop

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