Having problems with your Dell Dimension 4600 PC Desktop ?

Operating system will not load

\015 I have a dell desktop that the operating system will not load. It was working fine just a few days ago.\015\012It sticks at the screen that has a windows xp logo on it , with a progress bar at the bottom. To be able to do anything with it, i have to turn it off. I was able to get my info off of the computer using a hardrive enclosure and I restored the computer back to day one. ( I don't have the operating system disk to load, Dell does not give those to you any longer, they want you to have to buy them or use the restore option.) It starts out fine and as asked if I want to restore, then shows restore complete. It goes to the same logo screen and wil not go any farther. I have run the diagnostic on the computer the memory, hardrive etc passed the diagnostic.\015\012I don't know what to check next. Any suggestions.?\015

Answers :

Hi,
\015\012 If all the diagnostics have passed. This means the problem is more or less a software conflict and that too a driver issue. Two things you can do.
\015\012
\015\0121. remove all the memory sticks from the computer
\015\0122. Reinsert only one stick of memory, if you have only one try it in a different slot
\015\0123. Then power on the system
\015\012
\015\012Kindly post back the results
\015\012
\015\012
\015\012Thanks
\015\012Proton
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