Having problems with your Dell Dimension 4600 PC Desktop ?

Install new sound card. Creative tech

\015 I don't know how to enter the BIOS to make sure that the integral sound is off so as not to conflict with the new card. My sound quality became distorted and sort of rattled. Got new speakers, no change. Replace sound card, no change. My thought are the windows xp did not recognize the new card??? And I don't know how to enter BIOS. I have tried F2, F12,F8. So far no success. It's lack of knowledge doing me in!Can you help?Don Callen\015

Answers :

Before you install the sound card, you install the drivers for it. Drivers are small 'pieces' of software, that allow the Operating System to 'communicate' with the device. If you did not, then No, Windows did not recognize your sound card.

(In essence. Read on) (Not to insult your intelligence. Windows XP, is an example of an Operating System. So is Vista)

In this instance, the device is a Sound Card. Those drivers are on a CD, that should have been provided with the sound card.

Reasoning that you install the drivers first, then the Sound card is this,

When you install a device, Windows 'recognizes' it, as soon as Windows starts up. Windows 'breaks it's neck' to hurry up, and find drivers to match the device. If there are no actual drivers, then Windows chooses from Thousands of Generic drivers it has, and matches one up.

This is No good. The device needs THE drivers for it.
Then the owner comes along, and installs the drivers later. (Or in your case, didn't)

This causes a driver conflict.

BUT, you didn't indicate you installed the CD, therefore didn't install the drivers, and Windows is using the generic drivers. Crappy quality results.

Suggest you do this. Computer off, and unplugged
from the surge protector. Press the Power On button, and hold it in. Hold it in for a count of Five seconds, then let go. (And I mean Five at least. Count, 1001,..1002,..1003,..1004,..1005)
Do this procedure two more times.

What you are doing is clearing CMOS error codes, and resetting your BIOS, back to the factory default setting.

Computer unplugged, computer case open, touch the metal frame of the computer case. (Work on a table) This will relieve your body of Static electricity. Your body always carries static electricity. Static will silently fry out, your delicate computer hardware components.

Now take the sound card out. Leave the case open, plug the computer back into power. WAIT 1 minute, then turn the computer on. When Windows has fully loaded, install the CD for the sound card, Follow the instructions.
At the end, if it asks you do you want to restart your computer, NO!
Close all windows, until you are back at your desktop screen. Shut your computer down normally. (Start>Turn off computer>Shut Down)

Unplug the computer from power. Forget this part, and you may be buying a different computer.
Install the sound card. Close the computer case. Plug the computer back in. WAIT 1 minute. Turn the computer on.
Now how's your sound?


I would assume you are placing you new sound card in a PCI slot. If this is the case you need not enter the BIOS as the PCI will over ride the motherboard automatically.
Go to the device manager (right click on MY COMPUTER->PROPERTIES->HARDWARE TAB->DEVICE MANAGER->SOUND,VIDEO,AND GAME->right click on SOUND MAX and choose update drivers...go through the process until you see have disc...put it in and detect...in the installation process it will ask you how many speakers you will be using...select the one you have and it should do it...reboot.. make sure you are plugged into the GREEN socket on the rear or your card and not the Green socket of you motherboard.
Hope this helps...please leave rating, thank you kindly
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