Having problems with your Dell Dimension 4600 PC Desktop ?

Starting whole system over

\015 My computer has an incurable virus that will not allow me to get online. i want to reboot the whole system and start over, but i can't find my resource cd. is there any way i can start all over without it and get online? i don't care about permanently erasing everything. i've backed it all up. i used windows xp. i just want to be able to get online again.\015

Answers :

Use another PC (or a friend's PC) to download a program called "Malware Bytes" (Google it). Transfer the program to the infected PC by way of a USB drive or CDR and run the scan and clean program. Hopefully this will allow you to access the web afterwards so you can update Malware Bytes to the latest version and do a more thorough scan. Should you need to reinstall Windows you are going to need a OS CD which matches your system's OS (XP Home, XP Pro, etc.) before you will be able to perform the reinstall. You may want to contact the manufacturer to order a recovery disc for your specific machine.
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