Having problems with your Dell Dimension 4300 PC Desktop ?

Reinstall windows I have a dell dimension 4300 which has a virus. I cant even reboot anymore. I have a windows xp home addition CD. If I try to reinstall windows will this fix my problem?


Answers :

Yes YES . It will - be warned it will also delete every file on the computer, so use with caution. (backup documents and files if you can, to a CD or USB flash drive for example).\012

When inserting you insert your Windows CD reboot your computer and then push the enter key if a message pops up saying : press any key to install windows.  If it does not, push F8 or F12 when the first screen comes up when the computer starts and then choose cd drive or cd rom and hit enter. Then hit enter again to install when the above message pops up. Follow the on screen prompts for a re install. It may request you enter a serial number or key. This should be written on the CD-Case or the side of the computer.

Nick
Maybe- it depends on whether the startup disk offers a full (not a 'quick') reformat of the C: drive.\015\012The only way of finding that out is to boot with it and check through the offered installation types.\015\012
\015\012You will have to reconfigure your BIOS to boot from the optical drive which is either D: or E:.\015\012Check your documentation and seek the key used on your system to access the BIOS setup.\015\012This is different from mfr. to mfr. but may be the Esc key, F1 sometimes even the Delete key.\015\012You may have to try several before finding the right one if you have no rudimentary manual. \015\012
\015\012Turn on the power and start tapping the assigned key (I'd try Esc first).\015\012If you have reached the BIOS setup, there will be a simple text screen with a number of function choices.\015\012You can look at any without making things worse as long as you don't make changes.\015\012Look for a setting referring to the boot disk; access this by hilighting and using (often) Enter or the key may be named at the top of the screen.\015\012You will have a choice of several sources for the boot files and this needs to be changed to show your optical drive (D: or E:) as the 1st boot drive.\015\012Once set, exit the current screen and get the main BIOS screen back.\015\012Choose save and exit.\015\012
\015\012The XP install disk should be in the drive before you exit BIOS otherwise you will have to turn the system off and then back on.\015\012
\015\012Make sure you have the option to format drive C:.\015\012If it isn't offered, you will have to get a boot drive image from the Web and use another computer to copy the format tools from your XP disk to a bootable disk.\015\012Sophisticated viruses can survive the 'quick' format since this does not overwrite anything and the virus may be waiting for you again. \015\012
Repair Help & Product Troubleshooting for Dell Dimension 4300 PC Desktop

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