Having problems with your Dell Dimension 3000 PC Desktop ?

I have a dell dimension 3000 desktop . my son recently disconnected his router and left me with the cable from the modem. when i now plug in the cable i get a limited or no connectivity screen. if i take the dell to my neighbors house it connects just fine. if i connect my laptop to my cable wire it connects just fine. i have the firewall off and no virus software running xp home sp2. my desktop will not obtain an ip address automaticly i have no issues in the device manager...any thoughts?? tha


Answers :

Go to the device manager and scroll down to your ethernet controller. highlight the device, right click and uninstall it but keep the drivers. Turn off the computer completely...pull the plug out of the back and wait 10 seconds and plug back in. wait another 30 seconds and reboot. Let windows find the hardware and reinstall the drivers. If windows asks to search windows update, allow it to do so and then after it stabilizes see if you can open a browser window.
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