Having problems with your Dell Dimension 3000 PC Desktop ?

Computer to Printer Communication problem

\015 I have a desktop dell 3000 that I can't get to communicate with my dell 942 printer. I have reinstalled the printer drivers, replaced the usb cable and still get anything to print, not even a test page.\015\012 I think it may be a port configuration problem?\015\012\015\012Also, when I try and open the all-in-one printer software I get a runtime error message. (C:\\program files\\dell phote ai0 printer\\dlbuaiox.exe abnormal program termination)\015

Answers :

Uninstall the printer software, then uninstall the printer itself. then reinstall the software drivers first , then the software.
\015\012Remember most USB printers need the drivers and software installed BEFORE you connect them to the USB port on the computer.
\015\012You also might look in the device manager for any yellow ! or ? in the USB section. This would indicate a USB driver issue. Post again if you need more help...
Repair Help & Product Troubleshooting for Dell Dimension 3000 PC Desktop

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