Having problems with your Dell Dimension 3000 PC Desktop ?

My Dad is receiving an error on his dimension 3000 " previous attempts at rebooting this system have failed at checkpoint [shut]. How do we go about correcting this?


Answers :

As soon as you start the computer up start looking for a small message stating which key to press for recovery or diagnostics. May be F12 or F11. If you don't see anything, start over again and start pressing the F8 key. This should get you to an area that will let you start in Safe Mode. If you can get there, once you are in safe mode - at the very least backup any documents or pictures. Let me know if youget this far and I can instruct you further.
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