Having problems with your Dell Dimension 3000 PC Desktop ?

CD rom drive

\015 When I put a CD into the disc drive drawer of the CPU, the lights go on, however, nothing happens on the screen. Is there some thingI should click on to bring contents of CD over to display or is there a problem with my drive? I don't know where to start!!\015

Answers :

It could be a problem with the drive and I could also look into this over remote support with you (included in the 9.99) Insert the disc and open my computer, do you see the cd drive there, do you see a new cd there? try to open the cd drive in my computer by double clicking on it what happens?

Does it happen with all cds and dvds? Have you been inside the computer lately?

also please look into the device manager, by rightclick on my computer, then select manage, on the left side click on device manager and then on the right side you will see the devices, are there any unknown devices or anything with a ! or ? mark possibly over a cd drive?
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