Having problems with your Dell Dimension 2400 PC Desktop ?

Computer starts up windows to screensaver and goes no further. There is no start menu and cannot start it in safe mode.


Answers :

By screen saver, Im assuming you mean the desktop wallpaper. (screen saver is the program that comes up and shows pictures moving around, or stars flying by, or pictures of pipes building some over-rebuilt plumbing in outer space). Whats going on is, your Windows shell (Explorer.exe) is not loading. that is almost ALWAYS caused by a virus. If you cannot load in safe mode, you may not be able to recover that system without a professional. If there is nothing of major importance on that drive, I suggest you gather your OS discs and your drivers and application discs and reformat and reload.Based on what you describe, your explorer cannot load and cannot process because of an infected file being loaded during startup.
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