Having problems with your Dell Dimension 2400 PC Desktop ?

Windows not Starting Correctly

\015 Black and white screen (not a pop up box) indicates "windows did not start correctly". It prompts me to re-start in "Last Known Good Configuration", or "Start Windows Normally", or start in three different "Safe Modes". None of them work and after 30 seconds it reboots itself and comes back to the same screen. It keeps repeating this cycle over and over, and I have not found a way to break thru and get Windows completley started. Any ideas?\015

Answers :

Hit F12 on startup and then put your Dell system disk in so it will boot from the CD.
When you get the startup, you will be prompted to see if you want to repair with the recovery console. Hit R and wait until it asks for the installation you want to repair. The option #1 should be windows, so hit #1. When it asks for the password, hit Enter (I hope you don't have an admin password, 'cause that's what it is looking for. If you hit enter and you get a c:\\windows> prompt, type in the following:
chkdsk /r
After the scan runs, Windows should start. If not, let me know and we can do other stuff.
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