Having problems with your Dell Dimension 2400 PC Desktop ?

The tray for the dvd burner will not open

\015 I have a dell computer\015

Answers :

On the computer itself, the whole back case will slide off or take out the screws and slide it off. From the inside, you can see the DVD Burner. Double check to make sure that on the back of the burner all the plugs coming off of it are plugged in (might not have power). If they are plugged in, three things could be your problem, you either need to buy and download the software for the burner to make sure it is working with your computer. Sometimes people delete stuff off the computer and it may have been deleted on accident. You might need a whole new tray alltogether because its broke and no longer works. Or it might be as simple as a broken piece of plastic on the tray that is not allowing it to open. No one can tell you for sure what the problem is without looking at it, but if you check these couple things, you will find out.
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