Having problems with your Dell Dimension 2400 PC Desktop ?

Unable to access any website from my dell home pc with hi speed

\015 I beleive my son activated a setting, options or went into tools on Windowws when he could not get internet access. After talking ot our high speed provider, our modem simply wnet onffline, they placed it back online, but we ocould not access any site becuase we kept getting pop ups telling us that htat websit ewas availble online and did we want ot connect? but it would not do so...\015

Answers :


Do you have netowork connectivity? Lights flashing on your network card? etc.?

I suspect you need to get a new IP address on your machine. Open a command prompt Start>Run and type cmd

Now type the following:
ipconfig /release (Enter)
ipconfig /renew (Enter)

Now try to get online. If you can't, then post back here and we'll troubleshoot some more.

This problem with your internet connection could also be a symptom of a malware infection on your system....Since you have access to an internet connected computer elsewhere, please go to www.malwarebytes.org, download their Anti-malware program and burn it to a cd, take it home and install it and run a quick scan of your system. Allow it to fix any problems it detects...Then attempt to connect online with your browser.
If you get online, immediately go to windows update and update your system, then do a manual update of your Anti-virus software, before rebooting your computer.
Download ATF cleaner from here, install it and run it to clean out your temp files and internet browser cache, etc. Then restart your system and see if your internet connection comes up as required...
Repair Help & Product Troubleshooting for Dell Dimension 2400 PC Desktop

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