Having problems with your CyberLink Power DVD 5.0 (cd-powerdvd5) for PC ?

Code error I have power director, When I burn my project it tells me code error a0000005, What do I do . ALSO is there a place where I can get the code errors my self to see if I can fix the problem my self. Thank you My email address is [email protected]


Answers :

Before following the suggestions given below please make sure that you have the latest firmware for your DVD burner drive. Please contact your vendor or visit the manufacturer's website for the latest updates.

Please follow the steps mentioned below to resolve the issue:

1) Empty the contents of the C:\\Windows\\temp folder and C:\\temp folder, if you have one. Then empty Recycle Bin.

2) Defragment your hard drive. DVD video files are very large and can quickly fill your hard drive to capacity. A fragmented hard drive can cause problems during DVD burning. Make sure to defragment your drive(s) regularly.

3) To avoid any compatibility issues, please close all other software and utility applications including virus scans, screen saver and instant messaging software before you launch PowerDirector.

4) Increase Virtual memory :

1. Right click on "MyComputer"
2. Select Properties -> Advance
3. Click on "settings" under Performance.
4. Select "Advance"
5. Click on "change" under Virtual memory.
6. Select "Custom" and enter initial value as "512" and Max value as "3096".

NOTE: If your existing settings are higher than recommended then leave them as before.

5) Please check whether the drive where you have installed Power Director software has enough space on it. At least 15 GB of free space is required and recommended while burning a DVD.

Now, try to burn the DVD at low burning speed.

If the issue still persists, try to uninstall other CD/DVD burning software like Nero, EasyCD Creator, Direct CD etc. Two burning software installed on same computer are known to cause conflict due to common files in them.

Also disable the XP built-in burning software. To disable the Windows built-in burning software:
- Open My Computer.
- Right-click your CD-RW or DVD drive and click Properties.
- Select the Recording tab.
- Remove the check mark from the 'Enable CD recording on this drive' check box.
- Click OK.

Also make sure that the total size of the video does not exceed the disc limit. (It is recommended that the total size should be less than 4.3 GB)

Now, close all other software and utility applications and then try the 'Create a DVD folder' option in the burning options screen and let us know of the result.

If the DVD folder is burned successfully, then the issue is burner specific and not software specific.

If the issue still not resolved, you may need to reinstall the Power Director software. Uninstall other burning softwares and then reinstall Power Director.

Follow the steps given below to reinstall your PowerDirector. Before installing your program, please close your MSN messenger, since we found that MSN messenger my lock some installation programs.

i) Uninstall PowerDirector software:

a.)Start--> Programs -->Cyberlink PowerDirector --> Uninstall PowerDirector

b.)Start --> Run --> type "regedit" --> click "HKEY_LOCAL_MACHINE" --> click
"Software" --> click "Cyberlink" --> "PowerDirector". Delete folder "PowerDirector".

c.)Start --> Run --> type "regedit" --> click "HKEY_CURRENT_USER" --> click
"Software" --> click "Cyberlink" --> "PowerDirector". Delete folder "PowerDirector".

d)Reboot your PC.

ii) Reinstall PowerDirector. (NOTE: Before installation please close MSN Messenger, if open)

Now try again to 'Create a DVD folder'.

Go ahead with burning DVD only if the DVD folder is created successfully and without errors.
Repair Help & Product Troubleshooting for CyberLink Power DVD 5.0 (cd-powerdvd5) for PC

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