Having problems with your Compaq Presario s4020wm (DK214AR#ABA) PC Desktop ?

Keyboard not lit up and screen blank but on. Running hard

\015 When we power our computer on we can hear it power up but it seems to be running hard and fast. The keyboard does not come on at all like it's on sleep mode and the monitor is blank. When we checked the fans they were coated with dust but they are running. It was running very very slow for about 2 months prior to this. I have files on this computer I need to retrieve but I can't see anything. Any ideas at all would be great. Thanks\015

Answers :

I would get another hard disk, replace the old one with it, and plug your old hard drive into the other drive controller socket (rigt next to where your HD is plugged in now. you can plug them both onto the same ribbon cable if it has enough plugs on it. another cable may need to be purchased.
\015\012On the back of the HDD are little black jumpers that can be placed in different positions
\015\012If you are putting t\\both drives on one ribbon cable then Move the new HDD jumper to be "MASTER" and the old one to "SLAVE". If u look at the hard drive, there'll be a label on top to tell you how to orient the jumpers.
\015\012If u use 2 cables and different sockets on t he Motherboard, both can be set to MASTER.
\015\012
\015\012Boot your new Hard Drive and open a File Explorer window
\015\012If you are fortunate you may be able to see the contents pf the other drive. Copy as much as you can back to your new drive. DONT COPY THE WINDOWS FOLDER!!! If your old disk is corrupt, it may corrupt your new installtion. Just copy data files if u can and re-install any programs from cd's.
\015\012Some data may be corrupted and there may be nothing to recover.
\015\012Dont run scandisk on the broken drive, Some files may take ages to copy as the disk may be read over and over....be patient.
\015\012Hope this helps and is not beyond your skills of computers!
\015\012:)
Open the cpu cover then remove dust from allcircuit.
\015\012refix ram.but clean dust from allcircuit also from ram and ram slot.
\015\012thencheck if problem still then remove cmos cell form motherbord for 15 minutesthen it reset bios.then check .
Repair Help & Product Troubleshooting for Compaq Presario s4020wm (DK214AR#ABA) PC Desktop

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