Having problems with your Compaq Presario Notebook ?

I NEED HELP!!!!!! I just recently noticed that a virus was using Mozzela firefox to get into my computer. My antivirus detected it but when "Microsoft Essentials" said status not found I was surprised. What I want to know is how to get rid of Firefox, (note:I can't use the add/remove programs to get rid of it or the virus unexpectancy comes out)


Answers :

You should be able to do it from windows Safe Mode without the virus being able to do anything. You could also go to the directory via explore and just delete the whole folder. C:\\program files mozilla Then run virus scan to remove any debris and reinstall Mozilla.

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None of what you're saying makes any sense. First of all, Firefox is one of the safest browsers there are. Use Add-Remove programs if you must, there's no such thing as "virus unexpectancy".
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