Having problems with your Compaq Presario M2000 Notebook ?

I cannot connect to the internet what do I need to do?

\015 I cannot connect to the internet on my laptop what do I need to do? I'm suppose to have a DVD burner on my laptop but I still can burn a DVD can anyone help me with this problem.\015

Answers :

Is your laptop connected via wireless or is it wired directly into your modem or router? Also confirm the following:

1. Click on Start
2. Click on Run
3. Type in the word "cmd" w/out quotes and press enter
4. In the window that comes up, type in the command "ipconfig /all" and press enter
5. Make sure that you have something after Default Gateway and DNS Server's.

Also in the same window test the following:

1. Type "ping www.google.com" w/out quotes
2. You should get four things that say, "Reply From..." anything other than that, then internet connectivity is probably not up or something is blocking it.
3. After that type "ping 209.85.171.100" w/out quotes
4. Same as Step 2, make sure that it says "Reply From..."

Another thing you can try is to unplug your router, wait thirty seconds and then plug in again. If you still dont have internet connectivity, unplug your modem...wait thirty seconds and then plug in again, wait for the lights to come back on and then see if you have internet connectivity again.

Let me know if this helps you out or not, these are usually the basic things that I try when I dont have internet connectivity.

Best,
Serge C.
Repair Help & Product Troubleshooting for Compaq Presario M2000 Notebook

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