Having problems with your Compaq Presario F572US Notebook PC ?

I need help with my compaq laptop i had to wipe the drive and reinstall windows xp and now i have none of the wireless card driversi mean i have none of the drivers that i can tell none for networking either and i dont know what kind of card its so i cant fit online if you need more info please let me know

Answers :

Did this laptop originally come with Vista installed, and you downgraded to XP?
Did you install XP from a full Installation disk you bought?
The reason I ask this, is it shows Windows Vista as the original operating system.

I found, as you did that there is no LAN driver available from HP Support, except for Windows Vista. (Broadcom Wireless)

I suggest this:

Contact HP.
I would call them. Much nicer speaking to a real person, and faster than emailing them.

Here is the phone information page,


(Product Name is Presario)
Phone number is 1-800-474-6836

I just called the above 1-800 number, to verify it was still a good working number, and to talk to tech support myself, about what is involved for you to obtain this disk, and if said disk was available for THIS laptop using the Windows XP operating system.
(Apologize for the run-on sentence)
(9:37PM, Thursday, Sept. 17)

[1.Get Tech Support
2.Notebook PC
Wait for tech support. Time I incurred? 3 minutes waiting time]

You'll have to call tech support yourself, so that you can give them THE serial number. At that time, the tech will verify whether drivers are available for LAN, for the Compaq Presario F572US laptop. Then a Restoration Disk will be offered as an option.

Tell them you need the Restoration Disk for your Compaq Presario F572US laptop, running Windows XP.

Tell them the Serial Number, (s/n in the white Service Tag), and the Operating System, (Windows XP)

(Sometimes you have to remind them of the operating system, to be sure there isn't mis-communication, and they send you a Restoration Disk for Vista)

The Restoration Disk is free. The Shipping and Handling is not. The prices are $17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
(Including Tax)
They have an overnight option also.
You need to download the drivers from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the XP or Vista Windows version of the drivers you require and install them. Use this link to download the drivers :-
Repair Help & Product Troubleshooting for Compaq Presario F572US Notebook PC

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