Having problems with your Compaq Presario 700 470024-192 Notebook ?

Black display after vista splash scrren

\015 When my laptop boots up, I get a black display after the Microsoft Corporation status screen goes away. All I get it the mouse pointer. I have tried a restore to an earlier point. I am able to see everything during the restore but as soon as the system boots up normally the display goes black with only the mouse pointer displaying. I have control over the mouse but all I see is a black background.\015

Answers :

You may have an infection.
\015\012Anyways...this is what you should do to regain control.
\015\012When you get to the black screen and the mouse pointer, press Ctrl+Alt+Del
\015\012The next screen will ask you what do you want to do...
\015\012Select Task Management....(one of the last if not the last option)
\015\012You'll get the Task Manager Windows.
\015\012Go to the Processes tab
\015\012On the File menu choose New Task (Run), and type: explorer.exe
\015\012Wait a little bit, and your desktop should come up.
\015\012Once there, run an antivirus antyspyware, anti adware etc, to get rid of the problem.
\015\012Once you KNOW you're clean and back in track, I recommend you to look into www.labellpcsolutions.com.
\015\012They have a product called Pc Guard, that protect your computer from all this problems effectively.
\015\012
\015\012Please don't forget to rate this answer if helps.
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