Having problems with your Compaq Presario 5000 PC Desktop ?

Code 39 - Drive is missing or corrupt. Windows XP, CD/DVD Drive is missing. Already tried to uninstall then reinstall the device/drive. Then deleated the upper and lower fillters. Also my external DVD burner is having the same code 39.

Answers :


Have you delete the following?

  • UpperFilters
  • \015\012
  • LowerFilters
  • \015\012
  • UpperFilters.bak
  • \015\012
  • LowerFilters.bak

then restart the machine, if that doesn't help run the microsoft FIX IT for this issue: http://support.microsoft.com/kb/314060

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