Having problems with your Compaq Presario 5000 PC Desktop ?

I have a Compaq Presario 5000 that was given to me. I found out that the copy of Windows XP wasn't genuine so I got a genuine copy. Before I got a valid copy I had sound on my computer just fine, but now I have no sound. I've made sure all drivers were installed properly, but it says there is no sound card. I opened up my computer and removed and re-installed the sound card, but I'm still seeing no sound card. Also it says "No Audio Device." Not really sure what to do to fix this problem.


Answers :

Hello there:
the sound card that is used on this computer originaly had the drivers downloaded from the original operating system cd or the actual sound card cd that was installed on the computer. and it is not compatable now with your new installation ok?
so what you can do is to go to the internet and download vinalac97
this is a free sound driver utility that will install a fresh sound device and it even has a built in mixer for you to use
once you start the download it will tell you pretty much step by step on what to do after the download is complete you will be brought to the installation wizzard that will install the device for you ** NOTE during the installation you might have a error message that pops up this is normal just continue do not quit ok?
after the installation is complete you willhave to restart the computer and you will be good to go from there ok?
I hope that this is very helpful for you.
Best regards Michael
Suggest you download the Audio drivers from HP Support, for your Presario 5000. (HP and Compaq are one, and the same due to a buyout)

FIRST though, you need THE exact model number of your Compaq Presario 5000 Series. You may have a Presario 5001, up to a 5095, or one of the other 5000 series.

You need THE exact model number, in case there was a change in the sound card, used through these different model numbers. Get the wrong drivers, and your sound card won't work!

Your exact model number, should be listed close to the holographic Windows Product Key. May be on the back of the computer case, or up on the side located near the top.

Now go to this page on HP Support,

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=12454&prodSeriesId=96382

Click on your model number.
I'm going to use the first one listed for an example.
Compaq Presario 5000

After you click on it, the next page wants you to choose your Operating System. Of course you would choose Windows XP that you have, Home or Pro.

The next page shows me the downloads for this model number.
Under the Driver-Audio heading, there is -
ADI Audio Driver for Windows, listed. You would then click on Download in the black button to the right.

A small window comes up. Opening sp21180.exe
You would click on Save File.

If you Do Not have your downloads set to go to your My Documents folder, (Start>My Documents), this download will go to your desktop screen.

In either place when you see it, (sp21180.exe with a yellow folder icon), Double-click right on it.
Now follow the instructions in the Installation Wizard.
After you are done restart your computer.

If you have any problems with this, come back, and state so.
Repair Help & Product Troubleshooting for Compaq Presario 5000 PC Desktop

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

I have a Compaq Presario 5000 that was given to me. I found out that the copy of Windows XP wasn't genuine so I got a genuine copy. Before I got a valid copy I had sound on my computer just fine, but now I have no sound. I've made sure all drivers were installed properly, but it says there is no sound card. I opened up my computer and removed and re-installed the sound card, but I'm still seeing no sound card. Also it says "No Audio Device." Not really sure what to do to fix this problem.


Hello there:the sound card that is used on this computer originaly had the drivers downloaded from the original operating system cd or the actual sound card cd that was installed on the computer. and it is not compatable now with your new ... Compaq Presario 5000 PC Desktop

Driver needed for TSST Corp CDDVDW TS-H653N SCSI CdRom Device please. DVD drive shown in My Computer, and MS says I have the correct driver for this device. But, it doesn't work.


If the computer still cannot read a disc, there may be a problem with the drive. Go to method 3 to troubleshoot the CD or DVD drive.\015\012If the computer can read the other disc, there is a problem with original CD or DVD. Contact the manufacturer ... Compaq PC Desktops

No sound on my computer


I was having these problems on my daughters laptop only last night. I tried to re-install the graphics installer and no matter what option I chose, be it restore or re-install (the driver), nothing worked. In the end I opted to reset the computer b ... HP Pavilion dv6000z Notebook

Volume Control stopped working


CLICK ON START BUTTON AND GOW TO YOUR CONTROLL PANEL WHEN U THERE OPEN SYSTEM FILE AND CLICK ON DEVICE MANAGER WHEN YOUR DEVICE MANAGER HAS OPENED CLICK ON THE DROP DOWN THAT SAYS SOUND GAME AND VIDEO CONTROLLER AND ONTOP AT YOUR MENU ICONS YOU WILL ... HP Media Center PC 873n (P9875A#ABA) PC Desktop

COMPAQ SPS-BD 1394 Motherboard - replacing microprocessor and memory


I normally ask for more information when people post problems but I can't even be bothered to go through all this driver to get to the root of your problem. Cut out the c**p and give the necessary.\015\012\015\012As a former tech, you should know wha ... Compaq Presario 5000 PC Desktop

COMPAQ SPS-BD 1394 Motherboard - replacing microprocessor / cannibalizing into a Compaq Presario S5010NX, Prod. # DN032A-ABA, with a 2.5GHz Celeron w/ virtual memory problem. Details below


Hi dearwhy not make aconnection with another pc to other pc with crossing cable, you can sharing anything there, file ,printer...and allokecropp ... Compaq Presario 5000 PC Desktop

Trubleshoot Motherboard what is mother board prob and how can find n fix them....


More than 70% of all computer problems are related to cabling and connections. Ensure all cables are connected and connected firmly. IDE and floppy ribbon cables and power cables can often go loose. Ensure microprocessor, memory modules, and adapters ... PC Desktops

I have Photo Studio 5.5 that was bundled when I installed a Canon product. When I am using the crop tool, after a couple of clicks of the mouse the computer crashes. A recent error report suggested that the cause was because of a driver. Is there some way for me to download a upgrade?


Hi Chrome,I am assuming that this is "ArcSoft" studioyou are having trouble with.Before you read my more detailed rantings which follow,make sure that the size of your virtual memory page fileis big enough, w ... PC Desktops

Hi I Have a V2 Premier Computer And We Just Recently Got it Fixed But We've Lost our sound. Each time i try and acess our Sound thing It Says no Audio! I Highly doubt our computer is on mute! May I please have some help?


I am guessing "Sound thing" is the volume control in the system tray (lower right corner).If it is saying "No audio mixer" or "No audio device selected" then either one or two possibilities come to mind.1. The shop that fixed ... PC Desktops

Speakers are plugged in properly but won't work


Hi Rachelle,First of all, make sure that the sound is not accidentally muted.If the sounds seem to play, it means that your speaker cables are faulty or have some kind of break in them. Or, your speakers or the electronics ins ... Altec Lansing VS4121 Computer Speakers

My insignia speakers have no sound since I had my new hard drive put in. How do I get my speakers to work


A very common mistake that people make, is to accidentally connect the speaker cable (one with the green connector pin), to the Line-out or Microphone socket on the back of the computer. Just double-check to make sure, this is not the cause of the pr ... Insignia 2.1 Speaker System (3-Piece)

No Audio Output Device is Installed


Try installing a sound driver for it again ... PC Laptops

My compaq desktop computer wont start up it keeps saying NTLDR missing


Hi i have made lil resaerch for this problem so every user who suffurs from this problem can Fixt it on Fixya.com i wish this well helps everyone when u finish rate me plz cuz that was a day and half reasaerch took me a serious hard time but t(his i ... Compaq PC Desktops

Dell Optiplex GX270 Driver Questions


On the Audio driver question: the answer is yes the Audio driver is what allows you to have sound.\015\012\015\012On the DVD software, I did not see any software on Dell link. Download Windows Media, newest version is ver.11\015\01 ... Dell OptiPlex GX270 PC Desktop

No Audio Output Device is Installed


If you are going to use your restore disks, the system will go back to the factroy settings, which means it will work in a way it worked when you purchased it. So as a result you should surely have your sound card working.However any software o ... PC Laptops

Sound card not working after XP install


U amy have selected digital out put (ie line out ) as the computers default sound output device . go to sound section in control panel and select ur defaukt out putt device . to say truth many of windows xp updtes cause many problems to drivers of s ... Toshiba Satellite A105 Notebook

No Audio Output Device is Installed


Sound card is a hardware buy it at computer shop ... Fujitsu Siemens AMILO Pro V2000 Notebook

The monitor turns off and on repeatedly.


There are lots of reasons why it can shutdown, but happerlly none should be serious. It may be that the B+ or Power supply is too high, look for a pot near the power supply and try turning it down a bit. Also the x-ray protection may be too high, loo ... ViewSonic VE710b 17" Flat Panel LCD Monitor

No sound on computer


Use the HP or Compaq application recovery process to restore the audio driver to their original files and settings. You can find the software program in the start menu under either HP Tools , HP Help & tools , or Compaq , ... HP Pavilion a305w (DM181AR) PC Desktop

Altec Lansing Sound On Sony Vaio Not Working


Are you running Windows XP?\015\012\015\012I recently had a customer with a similar problem on an XP desktop; I tried all sorts of fixes before finding the answer in an online forum - it was a problem with the 'Software Enumerator' see th ... Acer Veriton 5600G PC Desktop

No Audio Output Device is Installed


I believe it has nothing to do with vista, i'm running xp sp3 ... and from time to time i have the same problem... mine had to do with an outside device i had installed (don't know which) maybee winamp or limewire, uninstalled all that and i've never ... Dell Latitude D600 Notebook

Clicking noise when i start my PC


If you you do not have your computer connected to a 750 jewel power strip you may have damaged the power supply if you are not electricly inclined you can buy a power supply checker at radio shack about $12 power supplys run about $39 on up to $100 d ... HP GX612AA Pavilion Media Center M8330F Desktop PC

S0000 Presario MB was diagnosed as bad by Staples techs..


HP Support, and the main menu support page for the Compaq Presario S6900NX Desktop PC, ... PC Desktops

No sound on my computer


You could try a number of things:\015\012\015\0121. try to go into control panel and look for your sound device under hardware, make sure it's "enabled", and try to update the drivers for your sound card.\015\0122. go to control pan ... HP Pavilion DV5234US Notebook Laptop

This sounds very funny but the problem is I cannot get my desktop


The problem is due to explorer being corrupted or not loaded for some reason.\015\012To solve press ctrl alt delete and bring up task manager and then goto file menu then new task and then type explorer and hit ok. If this loads your desktop up ... Acer Aspire 5610-4648 Notebook
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.electronic-servicing.com || Terms of Use || Contact || Privacy Policy
Load time: 1.1357 seconds