Having problems with your Compaq Presario 5000 PC Desktop ?

Installing more memory

\015 Can you give me step by step ins. on how to install more memory in my compaq presario computer?\015

Answers :

Hi if you go to this site first www.crucial.com
then look on the site and it will then scan your computer for you telling you exactly what memory you need like p100 or p133 as getting the wrong one will cause your computer to stop working ok.
also the site will tell you the maximum memory you can have dont go above this as you will get alot of problems with your computer.
Once you have the memory ready to install follow these instructions ok
1. with computer off and switched off at mains remove the outer case
2 once case is removed you will see all the slots that your monitor and keyboard plug into their will be a strip of slots near these these are all for modems monitors etc.
But if you look at the memory you need to install then youll know what they look like the slots for the mem will be away from the other slots for monitor and keyboard etc once you have located the slots you will see either one or two memory cards in these slots.
3. one slot will be p100 and one p133 but the site i told you about will show you this.
4 remove the memory chip thats in their their will be a clip at each end push these back and it will lift up the memory strip a little bit then pull it out ok. On the one you take out it should have a sticker on it somewhere saying the size and whether its p100 or p133 remember witch slot it comes out of ok
5. if theirs only 1 in your comp all ready and your only putting one in then you wont need to take the one out thats in if this is the case then all you need to do is insert the new memory it will only go in one way make sure you push it down hard enough so the clips can close at either end.
6 if you do need to take the one or two out thats all ready in your comp then write down witch one was in the slot ie 256mb p100
and whatever the other one is thats in their if their is 2
remove these.
7. Check the memory your putting in make sure you have the right ones ok but that site will tell you what you can use ok.
push the new ones into the slots untill you can close the clips at either end ok.
8. Once you have put them in its best to leave the case off whilst you try them to check their in ok.
plug your monitor and keyboard back in plug everything back in thats usually in their.
9. Now switch on and when your comp comes on if their in right youll get a message before windows boots up saying memory increased to what ever size you have put in check this is correct and is the same as the chips you put in ok if their the same then ok these new settings and then your comp will boot up as normal.
Check your computer by opening up the internet just to check it all works ok without freezing or shutting down.
If everything is ok then put the case back on your computer and then the jobs done you dont need software or anything like that ok.
If you have problems or the memory is wrong when it boots up like say you put 1gig in and on the screen its telling 256 then you know this is wrong so shut it down again then swap the memory cards around as they might be in wrong slot dont worry if it is this wont damage your computer.
And also shut down if when your computer comes on it freezes up or shuts down or comes up with error this can be that their in the wrong way round or it could be that the memory you have brought is not compatible with you computer ok.
But if you use the site i told you about it will tell you exactly what compatible with your comp if you follow this you wont go wrong ok.
Most people who get it wrong get the p100 or p133 the wrong way round causing the computer to freeze.
The best thing to do is remember or write down where the memory is now in your computer incase you get any problems then you can put it back as it was before changing memory then you know your computer is still going to work the way it was before.
If you have any problems or questions then let me know then i can assist you further ok.
1 remove case
2 look for the memory strip
3 remove old memory make note witch ones p100 or p133
4 insert new memory untill you can close clips
5 switch computer on check its all working ok
Remember to earth your body out before touching the memory as it can blow the chips ok touch some metal that goes to earth like radiator anything that will remove the static from your body ok.
Let me know how you get on ok
Check first if you have a free slot to your memory. so you can make sure you can upgrade your PC.
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