Having problems with your Compaq Presario 5000 PC Desktop ?

I have a HP and use Vista. My computer has worked fine all day, then it froze I shut it off and when I turned it back on the hp sighn came on then a black screen with a small blinking light. I went into the the bio setting and put it back to default but the same thing happens it will not let me do anything.


Answers :

If the last known good configuration doesn't work you can use your original vista cd and go through but instead of using the install feature, select the repair feature which will reinstall the original files. This is only a second option because you may loose use of some of your programs.
\015\012Many don't have the original install vista cd, but you can get a download a "repair cd" which is the a smaller file of the vista cd with only the repair portion.
I copied this from windows help and support if this don't work then you will have use your restore disk. mysleuth

\015\012Start the computer using the last known good configuration\015\012\015\012\015\012To start the computer using the last known good configuration
\015\012
    \015\012
  1. Print these instructions before continuing. They will not be available after \015\012you shut down your computer in step 2. \015\012
  2. \015\012
  3. Click Start, click Shut Down, and then, in the \015\012drop-down list, click Shut down. \015\012
  4. \015\012
  5. In the Shut Down Windows dialog box, click Restart, and then click \015\012OK. \015\012
  6. \015\012
  7. When you see the message Please select the operating system to start, \015\012press F8. \015\012
  8. \015\012
  9. Use the arrow keys to highlight Last Known Good Configuration, and \015\012then press ENTER. \015\012
  10. \015\012
  11. If you have a dual-boot or multiple-boot system, choose the installation \015\012that you need to access using the arrow keys, and then press ENTER.
\015\012note.gif Notes
\015\012
    \015\012
  • Choosing Last Known Good \015\012Configuration provides a way to recover from problems such as a newly \015\012added driver that may be incorrect for your hardware. It does not solve problems \015\012caused by corrupted or missing drivers or files. \015\012
  • \015\012
  • When you choose Last Known Good \015\012Configuration, only the information in registry key \015\012HKLM\\System\\CurrentControlSet is restored. Any changes you have made in other \015\012registry keys remain. \015\012
  • \015\012
  • NUM LOCK must be off before the arrow keys on the numeric keypad will \015\012function.

Repair Help & Product Troubleshooting for Compaq Presario 5000 PC Desktop

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