Having problems with your Compaq PC Desktops ?

Was using utorrent and now have virus!says system protection ,register now!

Answers :

If you dowloaded utorrent from there official website, thats not going to give you a virus, but downloading a file thru utorrent that was affected will give you a virus depending on the file of course.

Best thing to do is to reboot the computer and see if you can get to the desktop, if you can then download AVG. Its a free anti-virus program that also checks for trojans, spyware, etc.

Download it and let it do a full scan on the system, this will take a while. Whatever it finds, allow it to remove the infected files and then when its done, let it reboot. At that point things should be okay.

If you try to turn on the computer and you can't get to the desktop to try and download AVG then the other option is to turn on the computer and keep pressing F8. That should take you to a boot menu and choose safe mode.

After you choose safe mode see if it will boot up into windows. If you can get into safe mode then go into system restore and choose the last date when the computer was working properly. What will happen is it will restore the computer back to the way it was on that date and that might take care of the problem as well. After its done then let it reboot and see if it goes back into windows normally. If it does then download AVG anyway and run a virus scan to make sure the system is still not infected.

If you can't get to windows normally and you can't get into safe mode then at that point the system files are corrupted beyond repair and you'll have to restore your computer back to factory defaults.

Try my steps and if you need more help, let me know.

Repair Help & Product Troubleshooting for Compaq PC Desktops

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