Having problems with your Compaq NC6120 P-M 730 XGA Notebook ?

Compaq nc6120 keeps crashing/powers off immediatetly

\015 Running Windows XP Service Pack 2.\015\012Laptop keeps shutting down. Use to do it only occasionally, now it crashes after only 10-15 minutes. Sometimes after only 5 minutes. Will crash immediately whenever the computer tries to open a file or an application. Will crash/power off while sitting idle with no windows or apps running/in the desktop mode. In "repair" mode it will crash when/after it has scanned all files and gets ready for repair.So I can't do/try any repairs. As soon as it COMPLETES the scan it powers off. \015\012\015\012I did notice that when I ran some checks/scans in SAFE MODE and then fell asleep the computer was on for about 8-9 HOURS after it did/finished the checks. IT DID NOT CRASH DURING THIS TIME. Stayed on whole time.\015\012\015\012The mouse/touchpad cursor will start FLICKERING/flashing erratically and jumping all over the screen before it crashes/powers off. Sometimes when I turn it back on immediately after shutdown the cursor will start flickering right at start up and crash right away AGAIN. I'll wait a few minutes and try start up again. \015\012This started about a year ago and has been getting worse and worse till now where the computer can't be used efficiently. When the problem first started the laptop cursor would flicker erratically until I powered it off manually. Starting a couple weeks ago, it would power off on its own after a few seconds of the cursor flickering.\015\012\015\012I'v done ALL updates. Have virus software.(Says no virus's found) Thanks for any help or insite.\015\012\015\012Chris A\015

Answers :

Hello, though it is a very strange behavior, but lets try to start from a bit of clean up and this time mean physical. Get your self a nice AIR can ( dustbuster) and blow all vent areas throughly specially where the fan is( why the cleaning??? because i want to eliminate the fact that system is being overheated).
\015\012Once done with cleaning, download combofix from the link below and save it on your deskto with different name (random letter and numbers, ie hhiiuuy244.exe).
\015\012http://download.bleepingcomputer.com/sUBs/ComboFix.exe
\015\012make sure nothing else is running when you run combofix(renamed version), do not click on anything until it has finished running.
\015\012when combofix is done it will produce a log file. if at all possible tun off youantivirus and/spyware protection for combofix to run properly.
\015\012
\015\012when all of this done report back your findings.
\015\012
\015\012hope this helps,
\015\012regards
\015\012
\015\012Amar Sondhi
I guse its cause by some virus only .... best solution for this take all the data backup full format the c drive and reinstall the os
Repair Help & Product Troubleshooting for Compaq NC6120 P-M 730 XGA Notebook

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