Having problems with your Compaq Evo N610C Notebook ?

I HAVE A VIRUS ON MY LAPTOP! HELP!

\015 I must of had it for afew weeks without realising but soon as i switched the laptop on one day suddenly windows messenger started installing itself but it was already installed. i contacted microsoft and they went through the process of deleting messenger and files etc which worked but then it came back again and i lost my net connection but somehow i got it back by ringing my service provider then soon as i was back online i did a sytem restore but its still there. i have antivir and its frozen that in control panel along with windows messenger.. so ive installed avg 8 and that cant find anything. also ive installed windows defender that cant find it and ive also installed spybot and that found 5/6 at first and now it can only find- funwebproducts but that and maybe others keep coming back on them selfs.... PLEASE HELP!\015

Answers :

I had the same problem after first encountering Avira's inability to update new signatures. I downloaded a new version from CNET avira_antivir_personal_en.exe and executed it on top of the existing program.
\015\012It started and asked whether to repair or remove. I went for repair, and it continued posting an error. That did not work.
\015\012I executed the download again and asked to remove, which it did most thoroughly.
\015\012Then executed the same file again and it allowed me install avira without problem and naturally the missing file ccplg.xml was there.
\015\012All good
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