Having problems with your Compaq Evo D510 Minitower (Open Box) (OB4700432011) PC Desktop ?

Direct 3D Driver Installation Or Reinstallation?

\015 Problem With Direct3D DriversWell, my problem certainly is a puzzling one. Here's the thing. I have a desktop computer running Windows XP Professional, service pack 2. Most things run fine. My disk and CD/DVD drives are all working correctly. My mouse and keyboard function well, as does my VGA monitor. I have .net framework 3.5 installed, as well as DirectX 9.0c. However, when I try to run a 3D game, or anything that requires 3D imagery, I get an error, that says the following: "Direct3D failed to initialize your HAL device, make sure you have a properly configured 3D graphics card compatible with Direct3D 6.0." Well, I went to start, run, and typed "dxdiag" in the run box. In dxdiag, in the tab under DirectX Features, where it has the buttons for Direct3D acceleration and what not, it was grayed out. Such as below.DirectDraw Acceleration: Not AvailableDirect3D Acceleration: Not AvailableAGP Texture Acceleration: Not Available I could not click the disable buttons to the right of those there. However, there was one button visible and able to be clicked. This was "Test DirectDraw". I clicked it and tested it and all worked fine. Also I looked below DirectX Fetures, and at the Notes, and it said:"The system is using the generic video driver. Please install video driver provided by the hardware manufacturer. To test DirectDraw functionality, click the "Test DirectDraw" button above.Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer."Well at this point it seemed likely that my video card driver was out of date. I determined logically, that I possessed a video card, because I was able to see things on screen. I found out what motherboard I am using, with Cpu-Z. Here are the details.==========================================LGA775======================INTEL DESKTOP BOARDD945GTP, D945PLM ("01" Was In hexagon)CANADA ICES - 003CLASS BSerial Number: LATP60707486 AA C97834 - 303E210882==========================================I went to Intel's website and found drivers for the desktop board D945GTP. The strange part is I downloaded the driver installation program from Intel, and then when I ran it on the other PC, it refused to run, saying "This computer does not meet the minimum requirements of this software. Setup will now exit." No idea how frustrating this is. I downloaded all the driver installation programs I could find for the D945GTP on the Intel website, and the same result!I downloaded the trial of Driver Genius Pro, and scanned for out of date drivers on my PC desktop. Well, turns out I have 20 drivers out of date, Video card/Direct3D included, I am sure. I know it would be easy to automatically download the latest drivers online with Driver Genius, but here is the problem. I don't want to connect that computer to the web! I have no virus protection! I have searched online everywhere! I still have not found a way to install my needed drivers offline, except for the executables from Intel, which obviously didn't work! I really need to install all 20. Please help! I need to be able to install the drivers I need, without having to go online with my desktop computer!\015

Answers :

The HAL error is because you haven't installed your grafikcard so windows is using a defaultdriver. You need to download the drivers for your videocard.

I can't say what card you have, for that you have to read the productpaper that came with the computer or open the pc and check the card.

Most graficcards have either nVidia or ATI chips. Intel is the brand on your CPU (and some other stuff) but they dont do their own graficcards.

My advice:
¤ Check the manual/documentary of the computer and look for the type of card you have for your grafics.
¤ If you can't find it in any documentation. Open the computercase and check the cards for any card with a logo from either nVidia or ATI.
¤ When you find the correct card. Check for the name of the card. (could be ATI HD5670, or anything like that)

When you have all info on what card you have. Go to either nVIdia or ATI driverpage and select your card and download/install the driver.

Restart computer hand it should be fine.

Btw. at http://free.grisoft.com you can download a free version of AVG Antivirus. So you don't need to worry about staying connected.

Cheers and hope this will help.
Repair Help & Product Troubleshooting for Compaq Evo D510 Minitower (Open Box) (OB4700432011) PC Desktop

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