Having problems with your Compaq Deskpro Workstation AP230 PC Desktop ?

I am very disappointd with compaq service. this is my 4th compaq computer and I am now told that I will have to pay $33 for advice to fix a small software poblem. The computer is brand new (4 months old) with a 3 year warranty. I will never buy another Compaq, I've been ripped off. I will now seek legal advice, as I paid a lot of money for this computer. What has happened to good old after sales service. Please contact me on 07 49 222250. The problem is just a small glitch for Gods sake, why do


Answers :

Frank
You have not said what the problem is here.
I agree that Compaq is pooor on service and qualitty, so are Acer for waht it's worth.

Generally there should be no charge for warranty faults so what is thye $33 for? unless it is some part that was damaged by you rather than it being faulty by manufacture.
You may need to read the fine print some warranties are not worth a cracker, unless you are buying an insurance warranty.
They also cover DOA. But any problem that arises through user action is not warrantable


Simmer down Frank.......You haven't been ripped off. Unfortunately, no manufacturer will offer free support for 3rd party software. If it's their software, 30-90 days support max. Believe it or not, some of the changes that have happened to windows since you got your computer may have caused the software glitch and that is no fault of Compaq. That being said, their customer service is rather atrocious sometimes. Let me know what the problem is and we'll get you fixed up :)
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