Having problems with your BenQ Joybook 5000U Notebook ?

Constant Restart Loop

\015 I have a user who uses a Joybook 5000u.\015\012\015\012Today he's suffering a constant restart from, what sounds like, the BIOS screen. He says that he starts it up like normal, it gets to the Joybook logo and then restarts.\015\012\015\012I've talked him through the Battery out, mains in and mains out battery in elimination process - to no avail.\015\012\015\012Do you think this could be a dead CMOS battery? Or maybe a loose RAM board?\015\012\015\012Thanks in advance\015

Answers :

The cmos battery will not cause the computer to do this. If you think it it could be loose ram try removing the ram and booting then replace the ram and power up again. Or follow the link below for a suggestion that includes a guitar pic


Tap F8 when booting up and choose the last known good configuration before having him open it up. This should solve the problem. How old is the computer?

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