Having problems with your BenQ FP71G+ 17" LCD Monitor ?

During use playing games the screen suddenly went black; i operate two monitors simultaneously and the cable works fine on the other monitor and both graphics cards are working, any ideas on how to fix it?


Answers :

Hi, if you loose video on both monitors, that means there is a problem with the video cards.\015\012\015\012I guess you already tried to update the video drivers to the latest ones, so the only thing remaining is maybe an hardware problem with the video card.\015\012\015\012Try to play your game at a lower screen resolution and see what happens. Also, if you have a flatscreen monitor, try to lower the refresh rate at the default 65Hz or 70Hz.\015\012\015\012If after 30 min or so you still loose your image, make sure the monitors are still powered (usually the green light will turn orange awaiting a singal to open and turn green then)\015\012\015\012Some video cards got some issues with heat after a certain amount of time. Something about GNU but i'm not 100% positive. \015\012\015\012Anyway, in that case, you may have to replace your video card, god of waranty please be with us!\015\012\015\012good luck
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