Having problems with your Arcsoft TotalMedia Extreme - Windows for PC ?

Will not play....Charter Security says "malicious code found in file C, infection SDBot.gen9


Answers :

Hi,
You have a backdoor worm/virus that's infected your machine.
If you use WinXP click on the start menu and click on the run box, in the box type mrt.exe and hit the enter key, Microsoft's malicious removal tool window will pop up and you can scan and delete and malicious software from C drive, in the options part have it scan the whole computer, be patient as it will take some time to complete.

If its Vista you use scan the computer with your antivirus software.


Good luck
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