Having problems with your Alienware PC Systems Alienware Aurora High Performance Gaming Desktop Computer ?

Alienware Aurora CDROM and Hard Drive Issues

\015 I have an Alienware Aurora with AMD Athlon(tm) 64 Processor 3200+ 2.00GHz, 256 MB of RAM (I just took all of my extras out).I will write this as it happened. About a year ago, something got in to my computer and put on a background that says :DANGER: SPYWAREFull system scan results:3 Spyware Infections27 Spyware Tracks95 Adult-oriented website tracks3 Programs with probable keylogging activityWindows recommends you the following software products to keep your PC Safe:SmartSecurity (link)for as low as $59.95demo direct downloadThe screen is all red besides the black box in the middle with the above in it. I googled to see if anyone else had the problem and they did, but they said to call the company and they will give you instructions to take it off. Needless to say, they didn't. All it does is show that wallpaper and doesn't allow me to change it, doubles my desktop icons, and prevents right click on the desktop.I quit using the computer for about 6 months, then decided to reformat it. The CD-ROM drive was not working (this is my 3rd CD-ROM drive with this computer). I took it to my brother to get it fixed, where it sat for about 6 months with nothing done to it.I just picked it up the other day. I also have a Gateway here that was working so I decided to experiment. I swapped the CDROM drives and tried the Alienware one in the Gateway and it worked. Then I switched the ribbon for it to the Gateway and it worked. I tried the Alienware with the Gateway CDROM drive and ribbon and it works. Apparently my Alienware doesn't like it's own parts.I figured that since the Gateway CDROM drive works in the Alienware, I'd take this chance to reformat it. I started to go through the reformat process and it popped up with ''No Harddrive Found''.How is this possible when I am on the Alienware right now typing this. Apparently the harddrive works. Any ideas would be greatly appreciated. =)\015

Answers :

Some SATA/RAID controllers require you to install the drivers during the setup of Windows. Otherwise, you'll get the message you received. Download the drivers and put them onto a floppy disk for use during setup and at the start of the Windows setup, you will be prompted to press F6 to install these drivers. If you don't have a floppy drive, don't worry. You can slipstream the drivers into a setup disc that you can create. To do so, follow the methods here:
http://news.softpedia.com/news/Install-Windows-XP-On-SATA-Without-a-Floppy-F6-47807.shtml
Repair Help & Product Troubleshooting for Alienware PC Systems Alienware Aurora High Performance Gaming Desktop Computer

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