Having problems with your Acer TravelMate 6493-6495 Notebook ?

Hardware shutdown Recently, we experienced a terrible storm ending with having to redownload Windows XP. After reinstalling Windows on my Acer Laptop, it is now saying the hardware is shutdown. I have the computer on, but is there a place through the software that I can turn the modem on?

Answers :

Terrible storm, did that include lightning ?
\015\012If you re-installed windows, did you re-install the correct Acer drivers ?
\015\012Turn off the computer and take the battery out of the laptop over night
\015\012and then put it back together and 10 to 20% of the time, it re - boots and un-freezes the modem...
\015\012The modem has a small brain that is why u unplug the battery over night to try to get it working correctly again....
Also check for Acer drivers for that modem.....

\015\012If it still does not work then you will have to replace the modem with a usb dongal type modem like US Robotics for about 25 to 35 plus shipping....
\015\012US Robotics 56K modem w Dongle cable pcmcia USR CC1560\015\012I hope this helped you
\015\012Thank you Techlahj
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