Having problems with your Acer TravelMate 2300 Notebook ?

Startup freezes and laptop won't even switch off in XP

\015 Acer Travelmate 4220, Windows Professional (SP2). Startup proceeds until unput required from mouse to select user. Mouse freezes and power down button won't allow to switch off, even when held down for 5 seconds or more. Have to take battery out to switch off!\015\012\015\012Startup in Safe mode is OK, including mouse, and after that computer will start up correctly when reset. However after switching off the problem will re-appear.\015\012\015\012I have carried out chkdsk /r and a few bad sectors were repaired, then reinstalled Windows XP from fresh, and new drivers from ACER website. The computer had virus protection (AVG). I tried to use the XP disk to repair the original XP installation but the mouse kept freezing and had to resort to a new installation, but now even with that the problem has returned exactly as before.\015\012\015\012Could it be either a BIOS problem or a faulty RAM section? What else is it likely to be?\015\012\015\012Thanks for your help\015\012Lindsay Easson\015

Answers :

It's not the bios, i doubt it's the ram, very rare to get a virus in the ram. But here is what from your description it "may" be. Even though you formatted the drive prior to reinstalling windows, the virus, "if that's what it was" can still be there unless you do an Fdsk, that will clear everyting from the drive. If it was a nasty virus it very well can still be there. You can google this and see that what I am telling you is quite common, formatting does not kill viruises, i copied the following for you to better explain what fdsk does,
\015\012Most effective anti-virus products will be able to remove a virus from
a partition sector, but some have difficulties under certain
circumstances. In these cases the user may decide to use FDISK /MBR.

Unless you know precisely what you are doing this is unwise. You may
lose access to the data on your hard disk if the infection was done by
a virus such as Monkey or OneHalf. Part 4, section 14 of this FAQ
contains details as to how losing data might happen.

(v) Won't formatting the hard disk help?

Not necessarily. Formatting the hard disk can result in everything
being wiped from the drive *apart* from the virus. Format alters the
DOS partition, but leaves the partition sector (AKA the MBR) untouched.
There is usually a better way of removing a virus infection than
formatting the hard disk.
I hope this helps you
Your registry is corrupted..try to restore the system...
Repair Help & Product Troubleshooting for Acer TravelMate 2300 Notebook

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