Having problems with your Acer PC Laptops ?

Cannot print. using aspire 5230, running windows vista basic. printer is a brother mfc-290c. tried reinstalling software again, same. message "error-printing" under status tab. computer does regonizes printer. on task bar, printer icon indacates printer offline, but "use printer offline" box is unchecked,

Answers :

\015\012The first thing update the driver for your printer made for vista from the below link
\015\012Next connect to USB present back of the system Avois usin g front \\USB
\015\012Note me, for any additional clarification
Not a lot to go on here but this is the kind of thing I have seen with this type of printer in the past.

You may have to remove the printer and reinstall the drivers.
Sometimes the Multi Function printers can be a pain.

I'd first check for updated drivers / software from brother.

Disconnect the USB cable and uninstall the software from add remove programs. Make sure you printer is gone from your list of printers and reboot for good measure.

Follow brothers insturstions for reinstalling, often they recommend that you don't connect the device before you install the software. If you do you will end up with generic microsoft drivers installed for the device and they simply won't work. You may even have to go into the windows device manager and get rid of any drivers that are assigned to your device. If they are there they will have a big question mark against them.

Ok next install the brother software again and it should prompt you at the point you need to reconnect your USB cable. Be careful If you get any pop up dialogs about new hardware found that you don't wind up reinstalling the generic drivers again.

I hope this helps. Let us know how it goes
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