Having problems with your Acer PC Laptops ?

When turning on my laptop, I keep getting the error message : A disk read error occurred< It will not allow me to recover or get to the safe mode. Please help..


Answers :

This unfortunately means that your hard drive has failed =(. You will need a replacement hard drive of some sort. If it's still under warranty (less than a year old?) it will be replaced for free, otherwise it can be replaced pretty easily by someone with a little computer knowledge.

So sorry about your issue =(,

Tim
Hi

This could be a symptom of hard drive failure, or simply corrupt files.
I would suggest you use either the windows installation CD or recovery CD*s that may have came with the laptop.

If you don't have the recovery CD*s you can purchase them from acer from this form/website.
http://secure.tx.acer.com/RCDB/Main.aspx?brand=acer

If you have the recovery cds but they won't do the recovery, it is very likely that the hard drive has failed, it won't cost much to replace and you can do it at home, I suspect the price of a new hard drive for your laptop is around 20 to 80usd. Or around 50 euros if your in europe.

If you want to purchase a replacement drive from ACER directly you can do so from http://www.zandparts.com/acer/index.php Note that this option may cost more.

You can also buy a cheaper drive from ebay
http://shop.ebay.com/?_from=R40&_trksid=p3907.m38.l1313&_nkw=laptop+hard+drive&_sacat=See-All-Categories

there is hardly any difference in a hard drive pruchased from a local store or ebay or from acer directly.

We just need to know what kind of drive your computer has currently, I will be able to find out if you tell me the brand and model, or you can look it up on the acerparts website.

If you have any questions or if you need further assistance, go ahead and post your comments on the page, please allow me 1-3 hours to respond as I'm leaving the computer for a while. but I will respond to you today.

Thanks,
Ekse
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