Having problems with your Acer PC Laptops ?

Acer aspire one netbook. Hi i have this netbook and i just turned it off after having working perfectly and i get the acer brand screen on startup but then it just goes onto a black screen saying; "Windows could not start because the following file is missing or corrupt system32hll.dll Please reinstall a copy of the above file'' I have not got a clue what to do, i have not got a CD drive so i cant reinstall a file on boot or try to use a recovery disc, it wont let me go into safemode as the sam


Answers :

Hi
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\015\012Thanks for using FixYa. I understand the issue. However, if you'll reset it to factory settings then only the documents and/or pictures stored in C:\\ will get deleted and the issue may or may not be resolved. And, if you will reinstall the windows or try and repair then there are chances that your files will not be deleted. You'll need to reinstall the windows on the same partition without formating the C:\\. By doing this your pictures & other documents will not be get deleted and you'll be able to see them again.
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\015\012You can install the windows again by the help og a USB drive. Copy the bootable file into the usb drive and then you'll be able to install it.
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\015\012Please do accept the solution if the issue is resolved or else revert for further assistance.
\015\012
Thanks
Rylee
Hi,\015\012
\015\012This problem usually happens if there is a problem with your OS installtion like a bad sector on HDD or an improper shut down. Also, some malware/virus can damage the files needed for normal running.\015\012
\015\012
\015\012Since you have important files and documents which you don't want to lose, the only feasable solution would be to install a CD/DVD drive and then run either the recovery disc or repair the installation using the operating system disc. \015\012
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\015\012Other option is, that you take the laptop to a hardware technician and get your data removed and copied to DVD's or other media and then wipe your HDD and do a clean install of the operating system.\015\012
\015\012
\015\012Hope this solves your problem. For more help or clarifications, please reply. Thanks.
Repair Help & Product Troubleshooting for Acer PC Laptops

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