Having problems with your Acer PC Desktops ?

My computer wont read disks it was able to a few days ago and i went to go put in a disk that needs to get installed before i can use a camera. I have tried others disks and it wont read any of them. Anything i can do to try or do to try and fix it?


Answers :

You need to first check if the disk is being detected by Computer--
\015\012
\015\012click start---computer ---check if the disk that u insert is visible there or not.
\015\012And also chk in device manager---by right click on computer--properties---device manager(vista)--look for cd/dvd drive.
\015\012right click on my computer---properties---hardware----device manager(xp))--look for cd/dvd drive.
\015\012
\015\012If not visible in device manager then u have to open up ur computer and reseat the cd/dvd drive cables...
\015\012
\015\012If its visble in device manager--then right click on the option under cd/dvd drive----properties----check for the error code.
\015\012If error code 19 , 31 , 32 , or 39 is displayed inside Device Status.
\015\012
\015\012Then click start -- run -- and -- type regedit -- click ok . the registry editor appears.
\015\012
\015\012In windows XP -- click file -- EXPORT-- TYPE A FILENAME THAT IS EASY FOR YOU TO REMEMBER AND CLICK SAVE.
\015\012
\015\012A COPY OF THE REGISTORY HAS SAVED FOR BACKUP PURPOSE.
\015\012CLICK THE PLUS SIGN (+) NEXT TO THE FOLLOWING ITEMS IN THE LIST :
\015\012
\015\012In Vista click:
\015\012
\015\012HKEY_LOCAL_MACHINE
SYSTEM
CURRENTCONTROLSET (OR THE CURRENT CONTROL SET WITH LOWEST NUMBER IF THAT IS ALL THAT IS LISTED)
CONTRO
CLASS
\015\012SELECT 4D36E965-E325-11CE-BFC1-08002BE10318
\015\012SELECT THE UPPER FILTER IN THE RIGHT WINDOW AND PRESS THE DELETE KEY
\015\012CONFIRM THE DELETION BY CLICKING YES
\015\012SELECT THE LOWER FILTERS IN THE RIGHT WINDOW AND PRESS THE DELETE KEY
\015\012CONFIRM THE DELETION BY CLICKING YES
\015\012DELETE ALL OTHER UPPER FILTER AND LOWER FILTER VALUES WITHIN THE 4D36E965-E325-11CE-BFC1-08002BE10318 KEY
\015\012CLOSE THE REGISTRY EDITOR AND RESTART THE COMPUTER ...
\015\012This should resolve the issue...
\015\012Let me the the error code and msg in device manager window.....
\015\012
\015\012Thank you ....
\015\012
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