Having problems with your Acer PC Desktops ?

The serial # is not found on the tower case

\015 The mfg date of this machine is99 03 03 - what month day & year is this acer aspire tower and where is the serial number/bar code? The only info on the plate on the back of the tower is model # 6140 and ac, v, Hz, and amp ratings. Can the serial #be found in the software? How? Also the reason for this need is that thesticker on the tower states it has a pentium III - when we tried to update the operation system to XP, it would not work. Then we found in the software the the actual pentium is a II..... not a III so the XP will not work.I want to report this issue to Acer, but all access to help requires a serial # first. There is not one on the outside of the tower.\015

Answers :

I'm not sure where you got this tower, but if the serial number isn't on the tower chances are it's been tampered with or stolen by the person you got it from. (This is just a guess)

Call customer service and keep pounding zero until you get a human. Ask them where the serial is on the tower.

There are stories I've heard of people taking a PC and opening it and replacing the fast processor with a slower one and selling it to unsuspecting people.

All that said.. Your Pentium II should work just fine with XP unless the processor is very very slow.. In which case you might want to just buy a new PC since they've reached the floor in pricing.

\015\012\015\012\015\012\015\012PC with 300 megahertz or higher processor\015\012clock speed recommended; 233 MHz minimum required (single or dual\015\012processor system);* Intel Pentium/Celeron family, or AMD\015\012K6/Athlon/Duron family, or compatible processor recommended
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Now .. that means you can have ANY processor as long as it's compatible and runs at 300 Mhz or higher.. Meaning near anything still running to this day will practically work.
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