Having problems with your Acer PC Desktops ?

When I play an media video, there is no sound. At

\015 When I play an media video, there is no sound. At the bottom of the media screen, where the speaker icon is located, there is a red circle with a red line across it. Yet my speakers seem to be working and it is only the videos that I can't hear. How do I get rid of the red stuff? Thank you\015

Answers :

Hi,

I am assuming that the speakers are working fine. Kindly check the basic points as mentioned in the reference below :-

http://www.pctoday.com/Editorial/article.asp?guid=&searchtype=0&article=articles/webonly/techsupport/451w10/451w10.asp&articleid=48823&WordList=&bJumpTo=True

How to check speakers?

Play some other videos. If all videos are not working, speakers might be at fault. Unless,

Is that a .wmv or .wma file?

I am sure it has to be related with missing audio formats. Have you updated the Audio Codecs?

Have you tried running the videos in Real player or Quicktime?

Install the below mentioned Codec's :-

http://www.moviecodec.com/audiocodecs.html

Download all codecs, Install and restart system.

Let me know the update.

Hope i helped you.

Thanks for using " Fixya ' and Have a Wonderful day!!
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