Having problems with your Acer Extensa 5620 Notebook PC ?

I have a Acer Externsa 5620 that keep shutting down multiple times a day. This is the report: Description Service HP CUE DeviceDiscovery Service hung on starting. Problem signature Problem Event Name: ServiceHang Service Name: hpqddsvc Image Name: hpqddsvc.dll Image Version: 110.0.180.0 Service Type: 20 Start Type: 2 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033


Answers :

Sounds like you have a HP service hanging. You have a choice here, uninstall the HP sofware completely and re-install or go to services and kill the HP service that is hanging. To completely uninstall a program so all of its little bits and pieces are gone is to go to www.download.com and download a program called "Revo Unistaller". It is a free program and when installed will bring up a window with all programs installed. highlight the program you want to get rid of and click the uninstall button, It will signal the programs original uninstaller to work first, when it is done, the Revo unistaller gets rid of the rest. Make sure to not reboot until Revo is finished with all of its chores. Just click yes to Revo's prompts. When you do choose to uninstall a progrsm, make sure to choose option 4 when Revo shows the window. Now, if you want to kill the service, go to control panel > Administrator tools > services. Scroll through all the services for the one mentioned. When you find it, double click on it and stop the service, hit apply, then go to the middle and on the drop down menu, click disable and apply. close the window and reboot.
If you r running vista:
\015\012\015\012\015\012\015\012\015\012\015\012Try this...
\015\012
\015\0121. Click on the start menu and click on 'Start Search', and then type 'services.msc' and press the Enter button.
2. In the Services window, look for HP CUE Device Discovery Service, and double click on it.
3. You should find something which says 'Startup Type'. Change that to 'Disabled'
4. Click on the 'Apply' button and close all windows.
Repair Help & Product Troubleshooting for Acer Extensa 5620 Notebook PC

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I have a Acer Externsa 5620 that keep shutting down multiple times a day. This is the report: Description Service HP CUE DeviceDiscovery Service hung on starting. Problem signature Problem Event Name: ServiceHang Service Name: hpqddsvc Image Name: hpqddsvc.dll Image Version: 110.0.180.0 Service Type: 20 Start Type: 2 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033


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