Having problems with your Acer Extensa 5420-5687 Notebook ?

There is a virus on my computer and have tried everything to get it off. any suggestions?

Answers :

What kind of virus? if it contains malwar/spyware virus then use "Malwarebytes Anti-Malware" it can delete trojan/worms to. Download Here:

One quick thing to try:
\015\012Boot computer using the [F8] key like you are getting into "Safe Mode".
\015\012Don't select Safe Mode; from the start menu, select "Start computer in last known good configuration".
\015\012If you are able to boot Windows, then download "Stinger" from McAfee (does not need to be "installed". try to save it on a flash drive using another computer and then run it from the flash drive on the infected computer.
\015\012http://vil.nai.com/vil/stinger/ (click on "Download v10.."
\015\012When you are successful, download FREE AVG from Grisoft.com.
Repair Help & Product Troubleshooting for Acer Extensa 5420-5687 Notebook

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Bule screen ..nothing else ..says fatal system errow has occured..started after i tried to install norton to delete viruses..

The earlier suggestion of going into safe mode is spot on. But what do you do when you get there?\015\012\015\012Assuming Windows XP/Vista:I will suggest a two prong approach to this. I think the blue screen is the infectors attem ... E-Machines eMachines Desktop PC

Windows not starting on Acer 242lc laptop...

What happened here was that Avast found viruses that were probably attached to system files the Windows uses to operate. Once removing them them your Operating system (Windows) does not have those files to function. If you have the Windows XP disc s ... Acer TravelMate 242LC Notebook

Instantaneous shutdown with no warnings!

Software issue or errorErrors generated by software programs can cause a computer to reboot unexpectedly or without warning. If you are running Windows XP see the below section "For Windows XP users" before continuing. \015\012If you are not ru ... Toshiba Satellite A105 Notebook

Sticky touchpad/mouse hi thanks or the suggestion. I finally got in the right menu but I didnt see any way to fix my problem. The problem is that my touchpad/mouse gets sticky and erratic --so it is impossible to navigate it sometimes. So I was looking for a way to fix this particular problem. Thanks cherry

This is a long shot but try it. It can only help. It will not hurt at all. It could be spyware messing with your settings. Stick with me on this and I will keep hwlping until we figure it out.\015\012\015\012 Turn the system restore ... PC Laptops

I have Photo Studio 5.5 that was bundled when I installed a Canon product. When I am using the crop tool, after a couple of clicks of the mouse the computer crashes. A recent error report suggested that the cause was because of a driver. Is there some way for me to download a upgrade?

Hi Chrome,I am assuming that this is "ArcSoft" studioyou are having trouble with.Before you read my more detailed rantings which follow,make sure that the size of your virtual memory page fileis big enough, w ... PC Desktops

Cannot open my Local C & D Driver by double click

Before giving you my suggestion, i have to tell you that your computer is a virus base. a recycler is a kind of a virus that intrudes your system anytime and anywhere once it has got into your pc. now, it has contaminated your local disk where the ... PC Desktops

V2300cto intelpro wireless problem

Download hirens boot cd, this cd contains all the diagnosic and repair software on it you will ever need, test the HDD and see what it says about the drive ... HP Compaq Presario V2000 Notebook

I have a toshiba Satellite laptop. I recently encounted a virus and was prompted to download a anti-spyware. I did this and then was required to re-boot the computer. After re-booting, I returned to the login page, selected my icon and it started to initialise my settings, but suddenly went to logoff and save my settings. I have re-booted several times and also tried other user icons. I can not get beyond the login screen and thus I can not get into my laptop. Can you please suggest a way to get

If you think you had a virus because a message popped up asking you to download and antivirus you may have been tricked into downloading another (and possible more powerful virus)... \015\012this is what I suggest.\015\0121. Try to log in ... PC Desktops

Driver Malfunction, completely baffled

Are you running XP? Have you tried the built in XP system restore? If not try this:\015\012\015\012Start->Accessories->System Tools->System Restore\015\012\015\012Pick a date before the problems began to occur and g ... Toshiba Satellite U205-S5002 Notebook

Cannot run application (*.exe)

Often this error message will be similar to the below error message.\015\012C:Program Filesmyprogramprogram.exe is not a valid Win32 application.\015\012Cause:\015\012This issue can be caused by any of the below possibilities.\015\0 ... Dell Inspiron 1420 Notebook

Canonscan D646U TandN, I'm getting crazzy ! I followed the steps you wrote, but after downloading I received taht message: "could not create - unzip operation cancelled". My OS is XP. And now, whatelse can I do? I live in Brazil, but the brazilian Canon site simply does nor answer me... Can you help me again? Thanks a lot !

You might have spyware blocking your computer. Or you hard drive could be full. Try the next steps and be patient. Rome was not built in a day. LOL Computer programs were not either. Get back with me after you try this and explain to me what you ... Computer Utilities & Maintenance

Reloading windows xp

Replacement Drive? If you are talking about a Hard Drive the answer is: You can buy any hard drive as long as it is the same type from any computer store. Take your Hard Drive to the store and tell the sales person that you want another hard drive ... Dell Dimension 4600 PC Desktop

Latency with keyboard--shift /space/backspace lagg w/ PS2 or USB

I have theory, I think you may have some virus, and it's transmitting very thing you type to another PC, causing latency and using up resources.\012I would suggest trying every virus scanner possible, like Symantecs online scanner, downlo ... Acer Aspire 3000 3005WLMI Notebook

I have been getting warnings from my computer about a worm virus and a trojan virus infecting my computer. I can't afford to purchase virus protections (100+dollars), are there any free protection programs out there to help people like me who have to have their computer, but can' t afford the virus protection.

You can get free virus protection, this link will take you to one at Cnet: http://download.cnet.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.htmlAs for cost of purchased protection, I have seen Mcafee going for around $30 at disc ... Toshiba Satellite L305-S5907 Laptop

HP Pavilion ze2000 laptop Problem

It sounds like you've aquired a pretty nasty virus. It sounds similar to the Virtumonde Infection which can be VERY hard to fully remove from your system. If so, I can tell you that using your System Restore will not do you any good. While many o ... HP Pavilion ze2000 Notebook

Blank screen after boot up

This issue may occur if one of the following conditions is true: \015\012Cause 1\015\012\015\012 loadTOCNode(3, 'cause');\015\012 \015\012This issue may occur if you have a CD, a DVD or a floppy disk in your CD, DVD, or floppy drive ... Dell Dimension 3000 PC Desktop

Recover from viral damage to IE, System Restore etc

First, the external drive. Sounds like the drive letter that is trying to be assigned to the external drive is already taken by something else. To resolve this, right click on My Computer and go to Manage. On the list, you will see disk management ... Dell Dimension 4600 PC Desktop

Hard drive performance issues

It appears that the wireless may be what is causing the problem. is it an internal wireless card or an add on pcima or usb type ?\015\012I would suggest uninstalling the wireless device and rebooting as a test. when you boot to safe mode you ... Dell Inspiron 1501 Notebook

Computer ranbdomly shuts down

Your last question was very observant. NO, without an O/S, there is nothing to make a anti-virus program run.I suggest the problem in the beginning, was that the laptop was overheating. Once the processor becomes too hot, (Processors have ... HP Pavilion dv4015CL PC Notebook

My gateway g7-500 fails to start properly. Whemn power on I get a long beep followed by 2 short ones and the monitor screen remains black.

Cause:This issue can be caused by any of the below situations.\015\012 \015\012\015\012New hardware conflicting with old hardware.\015\012Bad or failing hardware device.\015\012 ... PC Desktops

Flashing off My monitor is connected to a HP Presario running Windows Vista. Five to six times a day the monitor flashes off then gives the error of "igfx has stop responding but has successfully recovered" Can anyone tell me how to stop this from happening? Thanks!

Did you check the sleep mode or power off mode? What\015\012do you do to make it come back on? Sounds like it might be getting too\015\012hot and/or going bad. Try it on another machine and see what it\015\012does. Also try another video card bec ... Gateway FPD1975W 19" LCD Monitor

Re: your suggestion for my Dell Lattitude D600 Hard Drive Problem

Ok, now we have some good discourse! While I'd always prefer to use a friend's laptop to test my fringe hypotheses, having your own is a fine option too. And it sounds like you have an enclosure too, so you are pretty much all set. It's r ... PC Laptops

Virus repair My computer was recently diagnosed with a major virus. It was suggested that I could get it repaired for $200 plus restored for an additional $100 or just repaired minus the restoration. Another suggestion was to purchase a new computer. Now I was told by another source that I could buy the XP program and install it and the virus will be removed automatically when installing. Is this true?

Before buying anything, let's try free.\015\012\015\012download and run AVASTFREE\015\012Schedule a boot ... PC Desktops

I have Toshiba Equium laptop which is less than one yr old. For two months the Dvd Rom and usb sockets are not shown in laptop and i cant use those devices. System restore only goes back a few day and all other previous dates have disappeared. Hence cant use it. Can you help pl

Don't use system restore. Use the disk that came with it if you have it. Sounds like a virus or spyware.Hit f8 or f5 when it starts to see if you can get an install screen if you do not have a disk. You can try this below.\015\01 ... Toshiba PC Desktops

Computer locks up when

Sounds like it could be spyware or a virus.Try the following steps.\015\012\015\012I\015\012can't fix this for you, but if I helped you get it fixed, please rate it as a\015\012fixya not a helpful rating. These ratings let me be allowed ... PC Desktops
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.electronic-servicing.com || Terms of Use || Contact || Privacy Policy
Load time: 1.0456 seconds