Having problems with your Acer Extensa 5420-5687 Notebook ?

Acer extensa 5420 - crack on lid near both hinges....lid hinges seem tight causing strain and causing crack. Laptop is 9 months old...Is the fix/replacement covered under warranty?


Answers :

Anything cosmetic is never covered under warrany unless there is a recall from the company and I don't remember hearing any recalls from Acer recently.

Only thing I can suggest is to get a hold of Acer and explain the situation and see if threre was or is a recall on your model.

My best solution, go to this page:
https://secure2.tx.acer.com/FixMyAcer3/FixMyAcer.aspx

Either fill out the form or call the number and see what they can do.

Let me know what they say and If they can't help at all then there is other routes we can try to take to keep costs down.


Most likely it is, best thing you can do is contact the manufacturer. In this case being Acer
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