Having problems with your Acer Extensa 5420-5687 Notebook ?

Connect burner and restart player

\015 When i tried to burn a cd it said connect burner and restart player. i've tried to uninstall the cd/dvd drive and reboot assuming that it would come back up when rebooted but it didn't. what should i do?\015

Answers :

You arent the only one with this problem, and Acer has neglected to provide any info or fix.
\015\012
\015\012 The best I can do for you mis to suggest that you try the following,
\015\012
\015\012HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E965-E325-11­CE-BFC1-08002BE10318}

\015\012Apparently it seems that this is an age old fix for even XP systems. If you venture to the registry key above by doing the following steps:
\015\012
    \015\012
  1. Click on the start menu. \015\012
  2. If this is a Vista machine in the search box type in “regedit” without the quotation marks. \015\012
  3. Maximize the HKLM and then go ahead and browse until you reach the key listed above. \015\012
  4. In the right panel you’ll see something along the lines of “UpperFilter” and “LowerFilter” you want to click on each “filter” key and hit delete. Click yes when it asks to confirm if you wish to delete the key. \015\012
  5. Restart Windows. \015\012
  6. Let me know if this works.
\015\012
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\015\012 Thank you for taking the time.
Repair Help & Product Troubleshooting for Acer Extensa 5420-5687 Notebook

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