Having problems with your Acer Extensa 5420-5687 Notebook ?

Acer e lock activated??????????????

\015 HiHave had my computer for nearly two years and just recently have been getting this messageOptical Drive Device LockedAcer e lock activated.Feeling a bit of a failure as I don`t know how to get rid of this or sort it out and now my cd is not working ( access denied).Still under guarantee but as I am sure this is just a case of finding the "right button" don`t want to trouble anyone.Anybody got any bright ideas.Help apreciated.Thanskmargaret\015\012\015\012Everything is unlock except the removalbe storage devices\015

Answers :

I've researched this and it appears simply uninstalling the elock software may resolve it - if this is not a feature you require.
Since it is an Acer specific issue you may contact the manufacturer for assistance while it is under warranty.
Repair Help & Product Troubleshooting for Acer Extensa 5420-5687 Notebook

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