Having problems with your Acer Extensa 4620 Notebook ?

User password i bought an acer laptot for personal use ,when i split up with my ex he put a user password on it without me knowing .now i cannot use the laptop which is almost brand new as he refuses to give me the password.as i do not know much about laptops or pcs,is btheir anyway i can reset or override the password


Answers :

"is btheir anyway i can reset or override the password" ... Absolutely yes. He has nothing over you because you do NOT NEED him to provide it to you. However, depending upon your exact situation, you'll probably be left with relying on method 3 (below). If so, you'll need the use of another computer with 1) internet access, and 2) CD burning capability. Additionally, depending upon how much you know about computers, you may need the assistance of someone with simply a fair amount of general computer user skills.
\015\012
\015\012I'll presume you mean Windows password. If that is the case, you are then currently able to boot the laptop until it reaches a Windows welcome/login point. If so, read on...
\015\012
\015\012ADMINISTRATOR VS ADMINISTRATOR.

It may help to understand the distinction of the word "administrator". There is:

\015\012
    \015\012
  1. The ACCOUNT which is named "Administrator" (unless it has been subsequently renamed since initial install). \015\012
  2. The WORD "administrator" as it relates to the TYPE OF PRIVILEGES (aka credentials) a user may be assigned. These privileges are akin to a master key granting FULL access to your operating system.
\015\012RESETTING FORGOTTEN (UNKNOWN) PASSWORD.

METHOD 1: MAYBE THERE IS NO PASSWORD.

If you're lucky (for this situation only I mean), there has never been a password assigned to the 'Administrator' account (applies to Windows XP only).

\015\012If the "Administrator" account is not shown at your Windows Welcome Screen:
\015\012
    \015\012
  1. Depress and hold down, then release (in sequence) the keys 'Ctrl'+'Alt'+'Del' two times (or more if a sequence isn't recognized successfully). \015\012
  2. A "Log On to Windows" dialog will display. Type "Administrator" (without quotes), leave the password field blank, and then hit Enter.
\015\012METHOD 2: RESET 'ADMINISTRATOR' (OR ANY USER'S) PASSWORD VIA USER WITH ADMINISTRATOR PRIVILEGES.
\015\012
    \015\012
  1. Login to Windows as any user (with known password) that has administrator privileges. \015\012
  2. Start > Run ... > type "control userpasswords2" (without quotes), then "OK". \015\012
  3. Select the user account you can't remember the password to, then click "Reset Password". \015\012
  4. Type a new password in "New password" and "Confirm new password", then "OK".
\015\012NOTE: You may (you shouldn't, but you may) also have a user account that's NOT password protected AND has administrator privileges.

METHOD 3: SOFTWARE SOLUTION.

If methods 1 and 2 are not successful, you're then left with the big gun: "Ultimate Boot CD for Windows" (UBCD4Win). It's a FREEWARE multi-functional recovery boot disk. One of its MANY included utilities is "Sala Password Renew". With it, you can create a new local user with administrator privileges. You can then successfully use method 2 to reset the "Administrator" account. Go to this website http://www.ubcd4win.com/index.htm and follow the guidance found there. There are other FREEWARE all-purpose recovery boot disk available (TRK-Trinity Rescue Kit, UBCD, etc.), but in my opinion, UBCD4Win is your best choice.

NOTE: If compelled to use this method, look upon it as a blessing in disguise. It's an invaluable tool you'll likely be relieved to have many times over in the future. In fact, you should strongly consider it even if you don't NEED it "this time". After all, the time to have this disk is BEFORE you need it.

Good luck, and please post back and let me know how things turn out, or if you have any further questions.

"Today's the best day of my life...and NOW you're part of it!"
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