Having problems with your Acer Extensa 4620 Notebook ?

Acer aspire 5100 cd-rom issue

\015 I have a very anoying problem with my laptop,when i start up my laptop, pop in the cd, it does not recognize a cd and does not do auto play, if i look in device manager it doesnt even see a cd-rom installed, so i restart the computer, and still does it, then one day i try it again and all of a sudden it sees it and auto plays fine just how it should,as long as i leave the laptop on its fine, but as soon as i put it to sleep or shut it down and start it up again its gone, iv tryed finding new software with no joy,iv tryed uninstalling it, then switching it off, then on again so it auto loads the hardware, and sometimes it works,and even tryed another cd-rom from my spare laptop, which worked, but only the once, im out of ideas, hope you can help\015\012\015\012\015\012\015\012i have the exact same problem. acer aspire 4520// please help\015

Answers :

You can try deleting upper and lower filters. This solves many CD/DVD drive-related problems. The steps are outlined here:
\015\012http://support.microsoft.com/kb/314060/
\015\012
Repair Help & Product Troubleshooting for Acer Extensa 4620 Notebook

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