Having problems with your Acer Computer Utilities & Maintenance ?

I have format my pc but the problem always ''genuine software counterfeit'' please help me


Answers :

Some questions to go over to help you troubleshoot as your question left out details that may be needed to assertain the proper solution for your problem.
\015\012Is this Vista or XP?
\015\012Is this the recover software it came with?
\015\012Did you change any of the hardware?
\015\012Have you activated the product or did you activate?
\015\012Does the genuine issue keep you from gettng into the OS itself?
\015\012Have you gotten all your windows updates and the latest service pack?
\015\012Have you called Acer?
\015\012Windows offers home users free support on something like this.
\015\012
\015\012I had this happen to a client of mine and they had legit software and I had to use the wga fix for it as I could not get it to change the product key and it was all legit.
\015\012I have also seen updates and viruses cause this problem as well but only with Vista. Vista seems to be the only one with this issue. Never had this problem with XP.
\015\012Sometimes it is the product key that is wrong and you will have to correct this. If so try this:
\015\012XP:http://pcsupport.about.com/od/productkeysactivation/ht/changexpkey.htm
\015\012Vista:http://pcsupport.about.com/od/productkeysactivation/ht/changevistakey.htm
\015\012Here are some links to help you correct your genuine problem. I am shooting in the darke here as I don't have a lot to go on with what you have done and so forth so I hope something here will help.
\015\012Acer Support:
\015\012http://us.acer.com/acer/contact_us.do
\015\012Activation and Product Key Help.
\015\012http://support.microsoft.com/contactus/cu_sc_prodact_master?ws=support#tab0
\015\012Microsoft support:
\015\012http://support.microsoft.com/common/international.aspx?RDPATH=dm;en-us;select&target=assistance
\015\012WGA fix (last resort)
\015\012http://www.softpedia.com/get/Tweak/Uninstallers/RemoveWGA.shtml
\015\012
\015\012Okay, hope you find one solution that will help you here.
The newer machines have verification system to make sure that you are using a purchased version of the operating system and sometimes other programs as well. Even though you are formatting the machine you are reinstalling the same operating system or it wouldn't work at all. You may have to go to microsoft for help of the computer manufacturer assuming you did not install the copied software yourself. If so bite the bullet and buy a new copy. Sorry.
\015\012Rob
Repair Help & Product Troubleshooting for Acer Computer Utilities & Maintenance

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