Having problems with your Acer Aspire L100 PC Desktop ?

Matshita DVD-RAM driver won't load on Acer Aspire L100 (Vista)

\015 I have a Matshita DVD-RAM UJ-85JS drive on my Acer Aspire L100 running Vista. Device Manager is giving me the exclamation mark saying that something is wrong with the device. Turns out it is getting an error message 39 (can't load the driver--may be corrupted or missing).\015\012\015\012I've tried to update the driver (but Vista thinks it has the most current driver). I've unistalled/reinstalled, but it still doesn't work. I've also been the Panasonic/Matshita site, but the pages won't even render tonight.... (argh!)\015\012\015\012Anybody know of a fix?\015

Answers :

Angela 1116 here:
\015\012
\015\012go to: support.microsoft.com/kb/929461
\015\012
\015\012it is where i found info on how to finally fix it. also-- after you do it, take battery out for 10 seconds to help it reset if it wants you to restart more than once.
\015\012
\015\012the toshiba support walked me thru it and gave me this page.
\015\012
Go to start -> execute, type regedit and click OK.

Search for : HKEY_LOCAL_MACHINE/System/Currentcontrolset/Control/Class/

Click with right mouse button on key: {4d36e965-e325-11ce-bfc1-08002be10318} and choose for Export. Choose a directory and name to save the backup key

Remove in the right window: UpperFilters en LowerFilters

Restart your PC again. It will install you DVD/CD drive again.
If it won't work, you can always install your backup key by double clicking it. Good luck, it worked for me
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